Avaya DXX-1015-01 用户手册

The following table lists the call containers in which end point events and attributes are stored. X 
represents the unique identification number for each end point. Y and Z represent sequence 
numbers within each end point’s activities.

Note:  The 6.0 style call containers are presented in this table. Call containers in the 5.5 style are 
still supported, and is documented in Appendix B of the Telephony Services for the Avaya Definity 
G3, Release 5.5 manual.

ts.<n>.equip

Equipment number.

Definity Telephony 
Server

ts.<n>.starttime

Time (time_t) that the client assigned to 
the TS.

Definity Telephony 
Server

voice.acdname

The name of the ACD the TS is serving. 

Telephony Server

voice.connector

voice.connectorname

Name

voice.X

delta time

For voice.1, this is base time (should be 
zero). For other cases, it is elapsed time 
in seconds since creation of the EDU.

voice.X.abandon

reason for abandoning the call: "in 
queue," "while ringing," "while on hold."

If the exit reason of a call end point is 
"abandon," this item provides additional 
details.

voice.X.agent_key

unique database record key

The key that retrieves the agent record 
from the database.

voice.X.conferencedest.Z

phone number

The destination phone number (Z) of a 
conference call, where Z = 1, 2, 3, ...

voice.X.connect

delta time

The elapsed time in seconds between 
the creation of the EDU and the time the 
call was connected.

voice.X.destination

phone number

Phone number of client at end point X.

voice.X.direction

inbound/outbound

The direction of the call to or from the 
agent.

voice.X.exit_reason

reason for exit: "normal,” "transfer,” 
"abandon,” "other."

The switch supplies a reason for the 
termination of a call end point.

voice.X.holdtime.Y

time in seconds

Time spent on hold during hold 
instance Y.

Field Name