Avaya Enterprise Communications Server 用户手册

Issue 1

November 2000

Hospitality Operations 

44

Front Desk Operations 

The Controlled Restrictions feature allows you to activate different types of 
calling restrictions on guest room telephones. The restriction types include the 
following:

■

Outward — The guest cannot place calls to the public network.

■

Station-to-Station — Guests cannot place or receive calls between guest 
rooms or administrative staff telephones.

■

Termination — The guest cannot receive any calls.

■

Total — The guest cannot place or receive any calls.

■

Toll — The guest cannot place toll calls, but can place free local calls.

The ways to activate controlled restrictions are as follows:

■

When you check in a guest, all controlled restrictions are removed from the 
room telephone. When the guest checks out, Outward Restriction is 
enabled for the room telephone.

■

When you or a guest sets up a Do Not Disturb request, Termination 
Restriction is enabled for the room telephone.

■

Using a feature access code from the attendant console or from a telephone 
with console permissions, you can enable any of the controlled restrictions 
for a guest room telephone.

■

Using a feature access code from the attendant console or from a telephone 
with console permissions, you can enable any of the controlled restrictions 
for the telephones in a group of guest rooms. This grouping is based on the 
administered Class of Restriction (COR).

■

Using the PMS, you can enable any of the individual controlled restrictions 
plus some predefined combinations. These combinations include the 
following:

— Outward and station-to-station or toll

— Outward and termination

— Station-to-station or toll and termination.

Since current PMS products do not automatically recognize the Toll 
Restriction feature, PMS terminal users must be instructed that Toll 
Restriction may be substituted for either Outward or 
Station-to-Station Restriction.