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Limited Product Warranty

© Westone Laboratories, Inc. 

PN 92381  10/08

Westone warrants this product to be free of defects in material or workmanship for a period of 

one year from the date of original retail purchase. If your product is found to be defective during 

the warranty period, Westone will, at its sole option, either repair the product or replace the 

product with a new or factory reconditioned or equivalent model. This limited warranty does not 

apply to any defects attributable to damage beyond the reasonable control of Westone including 

damage caused by abuse, misuse, misapplication or modifications performed by anyone other than 

Westone. 

If your product is not functioning properly, first ensure that the sound bore is not blocked by earwax 

and that the unit is completely dry. Performing these simple troubleshooting steps could solve 

the problem and eliminate the need for a factory repair. If it is necessary to return your product to 

Westone for warranty or post-warranty service, please email music@westone.com or call 1-800-

525-5071 for additional instructions and to obtain a return authorization number. 

Please include a description of the problem, the address to which the product should be returned, 

your name, phone number, email address and a copy of the purchase receipt.

Westone disclaims any and all implied warranties, warranties of merchantability and fitness for a 

particular purpose to the maximum extent permissible by law. Westone shall not be liable for any 

special, incidental or consequential damages caused by the use, misuse, or inability to use this 

product. If purchased under a government contract, those contract terms supersede terms stated 

herein.

At Westone, we value your satisfaction.

If you have any questions, please contact us by 

email at music@westone.com or call 1-800-525-5071.