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•  Check that all your system components are turned on.
•  Check your speaker wires and connections.
•  Check all interconnecting cables.
•  Try hooking up a different set of speakers. The lack of 

output could point to a problem with other equipment in 
your system (amp, pre-amp, processor, etc.)

•  Check the power cord. Is it properly connected to the 

speaker and to the wall?

•  Is the power cord connected to a switched outlet?
•  Dirt and dust may need to be vacuumed off. Please see 

the FAQ regarding  vacuuming.

•  Check the binding posts. Are the dirty? If so clean them  

with rubbing alcohol.

•  Check the binding posts. Are the loose? Make sure 

they are firmly hand-tightened.

•  Has a foreign substance (such as a household cleaning 

chemical or soap) been applied to the panel? If so the 
speaker will require servicing.

•  These occasional noises are harmless and will not hurt 

your audio system or your speakers. All electrostatic 
speakers are guilty of making odd noises at one time or 
another. It is the result of airborne contaminates (most 
notably dust).  Vacuuming is recommended.

•  These noises may be caused by dirt and dust particles 

collecting on the speaker, by high humidity.

•  Dirt and dust may need to be vacuumed off. Please see 

the FAQ regarding vacuuming.

•  Check the toe-in of the speakers. Read the Placement 

section of this manual for more information.

•  Check placement. Try moving the speakers closer to the 

front and sidewalls.

•  Possibly means low electrostatic panel output. See 

'Weak Output from Electrostatic Panel, Loss of Highs’.

•  Check your speaker wires. Is the polarity correct?
•  Check the binding posts. Are the dirty? If so clean them  

with rubbing alcohol.

•  Check the binding posts. Are the loose? Make sure 

they are firmly hand-tightened.

•  Check placement. Are both speakers the same distance 

from the walls? Do they have the same amount of toe-
in? Try moving the speakers away from the back and 
sidewalls.

•  Check the polarity of the speaker wires. Are they con-

nected properly?

•  Try switching the left speaker with the right.
•  Are your speakers set up in an L-shaped room? If so, 

you may experience off-center imaging. Talk to your 
dealer about acoustical room treatment options.

Troubleshooting     21