Nextel i1000 用户指南

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页码 148
112
nextel.com
For self-service on your Nextel account, click on My Account to 
view your account, pay your bill, add phones to your account, reset 
your Voice Mail password, add Nextel Online services and more.
For online assistance, click on Contact Us to send us an email 
request. Our representatives are committed to assisting you. Every 
effort will be made to address your questions or concerns within 24 
hours. Contact us to add Nextel Online and other services, change 
rate plans, inquire on your bill and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
International Roaming Customer Care:
Call us at +1-360-662-5202 (toll-free from your Nextel phone).
We’ll be happy to give you help, explanations and anything else you 
need to enjoy your Nextel service as soon as possible!
Before you contact Nextel Customer Care for service or to resolve an 
issue, be sure to have your IMEI number and your Model number ready. 
These numbers are located on a sticker behind the battery on the back of 
your Nextel phone. Your IMEI number is a 15-digit number beginning 
with “000.” The Model number is a 10-digit alpha-numeric code. You’ll 
want to record these numbers, and keep them handy, so that you can 
replace the battery prior to contacting Customer Care.
Understanding Status Messages
You may receive status messages under certain conditions. Before 
contacting Customer Care, note the message, numeric code, and the