Enterasys csx400 用户手册

4

CSX400 and CSX400-DC User’s Guide

If you need additional support related to this device, or if you have any questions, comments, or 
suggestions concerning this manual, contact the Cabletron Systems Global Call Center:

Before calling the Cabletron Systems Global Call Center, have the following information ready:

Your Cabletron Systems service contract number 

A description of the failure

A description of any action(s) already taken to resolve the problem (e.g., changing mode 
switches, rebooting the unit, etc.)

The serial and revision numbers of all involved Cabletron Systems products in the network

A description of your network environment (layout, cable type, etc.)

Network load and frame size at the time of trouble (if known)

The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

Any previous Return Material Authorization (RMA) numbers

Phone

(603) 332-9400

Internet mail

support@ctron.com

FTP

ctron.com (134.141.197.25)

Login 

anonymous

Password 

your email address

BBS

(603) 335-3358 

Modem setting

8N1: 8 data bits, No parity, 1 stop bit

For additional information about Cabletron Systems or our products, 
visit our World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support.