UMAX 2400s 用户指南

 
 
UMAX scanners are designed to be reliable and easy to install.  If, however, you have a problem with your 
scanner, these troubleshooting steps should indicate where the problem lies. 
 

 

 

This section will cover problems you may encounter when installing or using your scanner and suggest 
possible solutions. 
 

 

 
The scanning lamp is failing or has failed and needs to be changed.  Please contact your dealer or UMAX 
technical support. 
 

 

 

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Make sure the cable is connected properly. 

 

Check the Installation procedure to make sure you followed all the instructions.  Macintosh users 

should pay special attention to the setting of the SCSI ID number.  PC users should pay special 
attention to the I/O address setting. 

 

The SCSI card provided is dedicated for use with a UMAX scanner, therefore please do not 

connect additional SCSI devices. 

 

Check the terminators and the cables.  If the cable and terminators are all properly installed, please 

contact your dealer. 

 

 
If you have trouble installing the driver, check the following: 
 

Conflict between SCSI ID’s.  Be sure that each SCSI device has a unique ID.  The SCSI ID on 

your scanner is preset at the factory to 5.  Refer to “Changing the SCSI ID Numbers” if you need to 
change the SCSI ID. 

 

Conflict between Init files or too many Init files.  If there is a conflict because another Init file 

exists in the System folder, try removing the Init file and then installing the driver. 

 

Conflict with an Apple-compatible driver.  Remove all Apple-compatible drivers before 

installing the Scanner file. 

 

Scanner file doesn’t exist.  Be sure the Scanner driver is in the System extension folder. 

 

Scanner is not on or not ready.  Refer to the section Scanner Troubleshooting in this chapter for 

solving problems. 

 

Cable is not properly connected.  Connect the cable. 

 

Scanner model doesn’t support an older version of the scanner driver.  Contact your dealer 

for newer version of the scanner driver. 

 

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