UMAX 4400 用户指南

 

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If the “Troubleshooting” section solutions do not resolve your problem, 
contact your dealer or the Technical Support. Be sure to have the following 
information ready: 

1.  The scanner model you are using. 

2.  The version number of the scanner driver. (Located on the front of the 

CD) 

3.  The computer model you are using. 

4.  The operating system version that you are using. 

5.  The application software packages that you are using. 

6.  Error codes or messages seen. 

7.  A description of what you were doing at the time of the malfunction so 

that the problem can be re-created. 

8.  Other observations that may aid the technician in identifying the 

problem and solution.