UMAX e3420 用户指南

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Your sales receipt is your proof of purchase.  This product is intended for use only

within the boundaries and territories of the United States of America and Canada.

Upon receipt of this UMAX product you are immediately eligible for Technical

Support for one year.  Our technical support hours are from 9:00 AM to 5:00 PM 

Central time Monday through Friday, (214) 739-1915.

You may also reach UMAX technical support by FAX. Helpful hints and

troubleshooting guides are available on our World Wide Web site at www.umax.com.

The World Wide Web site is on-line 24 hours a day, seven days a week.  If you need

technical assistance after reviewing your manual, please have the product model

number and any error codes written down when you call.  To ensure a prompt

resolution, please be in the proximity of the UMAX product when placing a call.

Our technical support specialists are available to answer your questions regarding the

installation and maintenance of your UMAX product.

Note: Technical Support is not available from UMAX Technologies, Inc. outside the

United States of America and Canada.  If you purchased this product in Mexico or

South America and need assistance or repair, you must contact your originating

reseller for service and support. UMAX Technologies, Inc. in Fremont, CA, will not

accept any shipments from outside the boundaries and territories of the USA and

Canada.

UMAX often bundles many different third party software options with its products.

If any of these options were ordered with your UMAX product and they appear to be

missing or incorrect, contact your reseller immediately. UMAX Technologies, Inc.

WILL NOT be responsible for missing or wrong shipments of third party software

delivered from your reseller.

If your UMAX product needs to be returned for repair, you must contact UMAX

technical support or your reseller in Canada prior to shipment for an RMA number

before sending in the product.  The RMA number is a Return Merchandise

Authorization number. UMAX will refuse all shipments without a proper RMA

number. The RMA number MUST be printed on the outside of the box or package

next to the shipping label.  All scanners and transparency adapters must shipped in

their original packaiging.