DYMO pc 用户手册

Service and Support

18

Your LabelMANAGER PC has been designed to perform to the highest standards. However, if you 
experience difficulties when operating the printer, try to determine the problem by checking the 
information provided in this section.

The table below shows the status light conditions and the action that will correct the problem.

Check the following:

The AC adaptor is properly connected to the unit, plugged into the wall outlet, and the status 
light is green.

The USB cable is properly connected to the unit and the PC.

The tape cassette is installed correctly.

Check the following:

The tape cassette is installed correctly.

The tape cassette color setting matches the tape cassette in the printer. See “Tape Cassette 
Color Setting” on page 14.

If the tape appears jammed, do the following:

Carefully lift out the tape cassette and remove the jammed tape.

Turn spool clockwise to tighten. 

Cut off excess label tape.

Refit or replace tape cassette.

Color

Meaning

Action

Green

Normal state

No action.

Solid Red

USB connection 
not detected

Make sure the USB cable is tightly connected to the printer and 
the USB port. If using an unpowered USB hub, you may not 
have enough power available. Try using a powered USB hub.

Flashing Red

Motor is jammed

Remove the tape cassette.
Make sure tape and ribbon are taut.
Re-insert the tape cassette.

Alternating Red 
and Green

Communications 
Error

Unplug the power cable from the printer.

Wait 10 seconds and reconnect the power cable.

No Light

No power

Make sure the power cable is tightly connected to the printer 
and plugged into a powered outlet.