Zhone 6310 安装指导

6310-A2-ZN12-10

6310-A4 ReachDSL Modem

11

To improve data transmission throughput and minimize background noise during a telephone 
conversation, make sure that:

z

The Hotwire 6310 ReachDSL v1 Modem is always powered on, even when not in use, and

z

A Hotwire phone filter is installed on every telephone on the same line as the Hotwire 6310 

ReachDSL v1 Modem (see 

).

All LEDs are on.

If LEDs remain on after ten minutes, the modem is not functional. 

Contact the service provider.

ALM LED remains 

on.

The power-on self-test may have failed. Unplug the unit and reapply 

power. If the alarm LED is still on, contact the service provider.

ALM and TST LEDs 

are blinking.

Firmware download may be in progress. If firmware download is not 

in progress or the LEDs continue blinking after ten minutes, contact 

the service provider.

Ethernet LED is off.

Verify that the Ethernet cable is securely installed at both ends, and at 

least one PC is connected and powered on.

Verify that the correct straight-through or crossover cable is installed. 

LINE LED is off.

Verify that the LINE cable is securely installed on both ends. If the 

problem continues, contact the service provider.

Verify that the line has dial tone. If there is no dial tone, contact the 

service provider.

LINE LED is on and 

there is no data 

transmission.

The DSL link has been established but there is no data transmission. 

Verify the Ethernet connection. If the problem persists, contact the 

service provider.

LINE and Ethernet 

LEDs are on and 

there is no data 

transmission.

The DSL line and Ethernet links have been established but there is no 

data transmission. If the problem continues, contact the service 

provider.

PWR LED is off.

Check that the power cord is securely installed on both ends.

If no LEDs are on, the power supply may be defective. Test the outlet 

to verify power. If the problem persists, contact the service provider.

If other LEDs are on, the PWR LED may be burned out. Unplug the 

unit and reapply power; watch all LEDs during the power-on self-test 

to verify if the PWR LED is functioning.

TST LED is on.

A test initiated by the service provider may be active. Wait five 

minutes. If the TST LED does not go off, contact the service provider.