Zhone 6350-a4 安装指导

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页码 20
6350-A2-ZN12-30
11
Troubleshooting
To improve data transmission throughput and minimize background noise during a telephone 
conversation, make sure that:
z
The Hotwire 6350 ReachDSL Modem is always powered on, even when not in use, and
z
A Hotwire phone filter is installed on every telephone on the same line as the Hotwire 6350 
ReachDSL Modem.
LED Symptom
Action
All LEDs are on.
If LEDs remain on after ten minutes, the modem is not functional. 
Contact the service provider.
ALM LED remains 
on.
The power-on self-test may have failed. Unplug the unit and reapply 
power. If the alarm LED is still on, contact the service provider.
ALM and TST LEDs 
are blinking.
Firmware download may be in progress. If firmware download is not 
in progress or the LEDs continue blinking after ten minutes, contact 
the service provider.
Ethernet LED is off.
Verify that the Ethernet cable is securely installed at both ends, and at 
least one PC is connected and powered on.
Verify that the correct straight-through or crossover cable is installed. 
LINE LED is off.
Verify that the DSL LINE cable is securely installed on both ends. If 
the problem continues, contact the service provider.
Verify that the line has dial tone. If there is no dial tone, contact the 
service provider.
LINE LED is on and 
there is no data 
transmission.
The DSL link has been established but there is no data transmission. 
Verify the Ethernet connection. If the problem persists, contact the 
service provider.
LINE and Ethernet 
LEDs are on and 
there is no data 
transmission.
The DSL and Ethernet links have been established but there is no data 
transmission. If the problem continues, contact the service provider.
PWR LED is off.
Check that the power cord is securely installed on both ends.
If no LEDs are on, the power supply may be defective. Test the outlet 
to verify power. If the problem persists, contact the service provider.
If other LEDs are on, the PWR LED may be burned out. Unplug the 
unit and reapply power; watch all LEDs during the power-on self-test 
to verify if the PWR LED is functioning.
TST LED is on.
A test initiated by the service provider may be active. Wait five 
minutes. If the TST LED does not go off, contact the service provider.