DirecTV H20 用户指南

  Troubleshooting

Many problems can be corrected by performing a simple reset of the DIRECTV

®

 HD Receiver. If 

you experience image freezes, audio freezes or blank screen, or the system won’t respond to front 
panel button or      remote control, try one of these:

4  

Press the red  RESET button behind the access card panel door on the front of the 

DIRECTV HD Receiver, then wait for        program guide information to be acquired.

4    If the problems persist, try unplugging the power cord of the DIRECTV HD Receiver for 15 

seconds, then plug it in again. 

4    Running the  System Test (later in this section) can also help you diagnose and solve many 

common problems.

System Upgrades

Your DIRECTV HD Receiver is able to receive upgrades or modifi cations to some of its features 

and functions. Th

 ese modifi cations will occur automatically, usually at times when the receiver 

would likely be turned off . If your receiver is on when an upgrade or modifi cation is sent, you may 

experience a disruption in reception for a minute or two. Your reception should return to normal 

after the modifi cation is complete. Your receiver must be plugged in to AC power to receive any 

Note

If preferred, you can have an Authorized Service Representative visit your home for a fee, to set up your digital satellite 
receiver and instruct you on its operation. For details about this service, call 1-800-DIRECTV or visit DIRECTV.com.