Konica Minolta 4750dn 用户指南

Solving Problems with Media Misfeeds

9-24

Media is 
misfeeding.

The media is not cor-
rectly positioned in 
the tray.

Remove the misfed media and reposi-
tion the media properly in the tray.

The number of sheets 
in the tray exceeds 
the maximum 
allowed.

Remove the excess media and reload 
the correct number of sheets in the 
tray. 

The media guides are 
not correctly adjusted 
to the media size.

Adjust the media guides in the tray to 
match the size of the media.

Warped or wrinkled 
media is loaded in the 
tray.

Remove the media, smooth it out, and 
reload it. If it still misfeeds, do not use 
that media.

The media is moist 
from humidity.

Remove the moist media and replace it 
with new, dry media. 

Envelopes are loaded 
in Tray 2, 3.

Envelope must be loaded in Tray 1 
only.

Labels, letterhead, 
postcards, thick 
stock, or glossy are 
loaded in Tray 3.

Labels, letterhead, postcards, thick 
stock, or glossy must be loaded in Tray 
1 or 2.

Custom-sized media 
is loaded in Tray 3.

Custom-sized media can be loaded in 
Tray 1 or 2.
See “Media Specifications” on 
page 6-2.

The recommended 
label sheet is facing 
the wrong way in Tray 
1 or 2.

Load the label sheets according to the 
manufacturer’s instructions.

Envelopes are facing 
the wrong way in 
Tray 1.

Load the envelopes in Tray 1 so the 
flaps are facing up.

Media is 
misfeeding.

Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.

Use KONICA MINOLTA-approved 
media.

See “Media Specifications” on 
page 6-2.

The media roller is 
dirty.

Clean the media supply roller.

For more details, refer to “Media Roll-
ers” on page 8-5.