Canon bjc-5000 用户手册

Chapter 1

Canon Computer Systems, Inc. offers a full range of customer technical
support options* including:

❍ 24-hour, 7-day-a-week, toll-free automated support for

troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday

through Friday, 8:00 a.m. to 10:00 p.m. EST, and Saturday,
12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products 
still under warranty** (1-757-413-2848)

❍ Speak to a technician (currently $24.99) during holidays and

days/hours not listed above regarding urgent product questions 
or for products no longer under warranty (1-800-423-2366)

The same service is available for a charge of $2.50 per minute 
(1-900-246-1200)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ 24-hour Bulletin Board Service (1-757-420-2000)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

Customer support for Canadian residents is available 24 hours a day
(seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon dealer.

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See Chapter 5, Troubleshooting, before contacting Canon to make sure
you have the necessary information available.