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Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may be 
• Replace fuse or reset circuit breaker.
blown or the circuit breaker 
tripped.
Power surge.
• Unplug the microwave oven, then plug it back in.
Plug not fully inserted into  
• Make sure the 3-prong plug on the oven is fully inserted 
wall outlet.
into wall outlet.
Door not securely closed.
• Open the door and close securely.
Control panel lighted, 
Door not securely closed.
• Open the door and close securely.
yet oven will not start
START not pressed after 
• Press START.
entering cooking selection.
Another selection entered 
• Press CLEAR/OFF.
already in oven and CLEAR/OFF
not pressed to cancel it.
CLEAR/OFF was pressed
• Press START.
accidentally.
Food weight not entered after 
• Make sure you have entered food weight after selecting 
selecting AUTO DEFROST.
AUTO DEFROST.
Microwave oven controls 
The control has been locked. 
• Press and hold CLEAR/OFF for about 3 seconds to unlock
will not work
(When the control panel is 
the control.
locked, will be in the display.)
Operating Instructions
Safety Instructions
Consumer Support
Tr
oubleshooting T
ips
24
Troubleshooting tips.
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around 
the door.
■ Light reflection around door or 
outer case.
■ Dimming oven light and change in 
the blower sound at power levels other 
than high.
■ Dull thumping sound while oven is
operating.
■ TV/radio interference might be noticed
while using the microwave. Similar to 
the interference caused by other small
appliances, it does not indicate a
problem with the microwave. Plug the
microwave into a different electrical
circuit, move the radio or TV as far away
from the microwave as possible, or check
the position and signal of the TV/radio
antenna.