Ricoh cl3500n 用户指南

Troubleshooting

83

Possible Cause

Solutions

Is the power on?

Confirm that the cable is securely plugged into the power outlet 
and the printer. 

Turn on the power.

Does the Online indicator 
stay on?

If not, press {Online} key to light it.

Does the Alert indicator 
stay red?

If so, check the error message on the display and take the required 
action.

Is paper loaded?

Load paper into the paper tray or onto the bypass tray.

See 

.

Can you print a configura-
tion page?

If you cannot print a configuration page, it probably indicates a 
printer malfunction. Contact your sales or service representative.

See “Test Printing”, Setup Guide.

Is the interface cable con-
nected securely to the 
printer and the computer?

Connect the interface cable securely. If it has a fastener, fasten it 
securely as well.

Are you using the correct 
interface cable?

The type of interface cable you should use depends on the com-
puter you use. Be sure to use the correct one. 

If the cable is damaged or worn, replace it with a new one.

See 

.

Is the Data In indicator 
blinking or lit after starting 
the print job?

If not blinking or lit, the data is not being sent to the printer. 

❖ If the printer is connected to the computer using the in-

Check the port connection setting is correct. For details about 
checking the port connection, see 

.

❖ Network Connection

Contact your network administrator.

How is the signal strength 
when using the wireless 
LAN?

❖ Ad hoc Mode or 802.11 Ad hoc Mode

Either move to a location where the signal is good, or remove 
obstructions.

❖ Infrastructure Mode

Check the signal status from the [Maintenance] menu on the 
control panel. If the signal is poor, either move to a location 
where it is good, or remove obstructions.