Ricoh cl3500n 用户指南

Troubleshooting

87

Status

Possible Causes, Descriptions, and Solutions

Toner smears appear on the 
print side of the page.

The paper setting may not be correct. For example, although 
you are using thick paper, the setting for thick paper may not 
be set.

•

Check the paper settings.
See 

•

Check the printer driver's paper settings.
See the printer driver Help.

When [Replace Black PCU] or [Replace Color PCU] appears on 
the display, replace the photo conductor unit.

See 

.

Confirm that the paper is not curled or bent. Envelopes can 
be curled easily. Flatten paper before loading.

Paper jams occur frequently.

Number of paper set in the tray exceeds the limit. Confirm 
that the top of the stack is not higher than the limit mark inside 
the tray.

See 

There may be a gap between the rear guide and the paper, 
or between the side guides and the paper in the paper tray. 
Make sure there are no gaps.

See 

Paper is either too thick or too thin.

Paper is bent or wrinkled. Use paper that have no bents or 
wrinkles.

Paper has already been printed on.

Paper is damp. Use paper that has been stored properly.

When loading paper, separate paper from each other.