IBM x40 用户指南
v Replacement or use of non-IBM parts or nonwarranted IBM parts
Note:
All warranted parts contain a 7-character identification in the format
IBM FRU XXXXXXX.
IBM FRU XXXXXXX.
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Refer to your IBM hardware warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
terms. Be sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from
9:00 a.m. to 6:00 p.m.
week. In the U.K., these services are available Monday through Friday, from
9:00 a.m. to 6:00 p.m.
Note:
Response time will vary depending on the number and complexity of
incoming calls.
incoming calls.
If possible, be at your computer when you call. Please have the following
information ready:
information ready:
v Machine Type and Model
v Serial numbers of your IBM hardware products
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date
phone numbers, go to http://www.ibm.com/pc/support/ and click
HelpCenter Phone List
phone numbers, go to http://www.ibm.com/pc/support/ and click
HelpCenter Phone List
.
Chapter 7. Getting information, help, and service
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