Lexmark W810 用户指南

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28
Tr
oubleshooting
Paper feed problems
If paper has trouble traveling through the printer, paper jams or other 
problems relating to mechanical paper feed can result. Use the following 
table to find solutions to paper feed problems you are experiencing. For 
information about paper feed problems in output options, see “Finisher 
problems” on page 35 or “Mailbo
x problems” on page 38. 
For detailed instructions on clearing paper jams, see page 41. For tips on 
avoiding paper jams, see page 105.
Paper feed problems
Symptom
Cause
Solution
Paper 
frequently jams 
in the printer.
You are using 
media that does not 
meet the printer 
specifications.
Use recommended paper and other 
media. Refer to the 
Complete Printer 
Reference on Lexmark’s Web site for 
detailed specifications.
You have loaded 
too much paper in 
the tray.
Make sure the stack of paper you load 
in the tray does not exceed the 
maximum stack height indicated at the 
back of the tray.
The paper guides in 
the trays are not set 
to the appropriate 
position for the size 
media loaded in the 
tray.
Move the paper guides to the correct 
position.
Paper is not 
securely under the 
corner bucklers in 
the 500-sheet trays.
Make sure paper is loaded properly in 
the paper tray.
See page 88 for more information.
The 500-sheet tray 
is not completely 
inserted into the 
printer.
Push the tray firmly into the printer. 
Paper has 
absorbed moisture 
due to high humidity.
• Load paper from a fresh package in 
the tray.
• Store paper in its original wrapper 
until you load it in the tray. 
See page 104 for more information on 
properly storing media.