Xerox 6500dn 用户指南

Troubleshooting

Phaser 6500 Color Laser Printer
User Guide

128

Print-Quality Problems

When the print quality is poor, select the closest symptom from the following table and see the 
corresponding solution to correct the problem. You can also print a demo page to more precisely 
determine the print-quality problem. For details, see 

If the print quality does not improve after carrying out the appropriate action, contact Xerox

®

 

Customer Support or your reseller.

Notes: 
•

To enhance print quality, toner cartridges for many models of equipment have been designed to 
cease functioning at a predetermined point.

•

Grayscale images printed with the composite black setting count as color pages, because color 
consumables are used. Composite black is the default setting on most printers.

Faded printouts/multiple colors 
faded.

The toner cartridges are not 
Xerox

®

 toner cartridges.

Verify that the toner cartridges (CMYK) 
meet specifications, and replace them if 
necessary.

The paper being used is outside 
the recommended specification 
range.

Replace the paper with a recommend 
size and type, and confirm that your 
control panel/print driver settings are 
correct. For details, see 

The paper is damp.

Replace the paper.

The transfer belt unit is old or 
damaged.

Replace the transfer belt unit.

The high-voltage supply is 
defective.

For assistance, see the Xerox

®

 Support 

website at:

Only one color is faded.

Toner cartridge is empty or 
damaged.

Check the condition of the toner 
cartridge and replace it if necessary.