Xerox 721 服务手册

PROBLEM SOLVING

XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL

Error Codes

Printer Errors (E-XX)

When a printer error “E-XX” occurs, follow the instructions below
and check the entire paper path for jams. If the problem cannot be
solved, follow the “Calling For Service” instructions located at the
end of this chapter.

Error Code

Cause

Treatment

E-01

There is a problem with the fuser
temperature.

Press power off, then on. If problem still
exists, call for service

E-02

The fuser is over-temperature.

Press power off, then on. If problem still
exists, call for service

E-05

There is a drum motor error.

Clear all jams from the printer then press
power off, then on. If problem still exists,
call for service

E-06

There is a problem with the printer.

Press power off, then on. If problem still
exists, call for service

E-07

There is a cutter motor error.

Clear all jams from the printer then rotate
the cutter handle so that the green
indicator is in the cutout. Press power off,
then on. If problem still exists, call for
service

E-13

There is a paper feed motor error.

Clear all jams from the printer then press
power off, then on. If problem still exists,
call for service

E-14

There is a fuser motor error.

Press power off, then on. If problem still
exists, call for service

E-16

There is a wire cleaning motor error.

Press power off, then on. Perform the
wire cleaning procedure again. If problem
still exists, call for service

E-21

There is a fuser thermostat error.

Press power off, then on. If problem still
exists, call for service

E-23

There is an LED Head cleaning error.

Press power off, then on. Perform the
LED Head cleaning procedure again. If
problem still exists, call for service

E-49

There is a developer position motor error.

Press power off, then on. If problem still
exists, call for service

Exit

Copy Density

Enter

Online

Error Code