Xerox 850 用户手册

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Warranty
 
Printer Warranty
 
Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and 
workmanship for a period of one (1) year from the date of shipment.  If the product 
proves defective during the warranty period, Tektronix, at its option, will:
(1) repair the product by means of telephone support or on-site service at no charge for 
parts or labor, 
(2) replace the product with a comparable product, or 
(3) refund the amount paid for the product, less a reasonable allowance for usage, upon 
its return. 
Under this product warranty, Customer must notify Tektronix or its authorized service 
representative of the defect before the expiration of the warranty period.  To obtain 
service under this warranty, the Customer must first contact Tektronix Telephone 
Support personnel or that of its authorized service representative.  Telephone Support 
personnel will work to resolve issues professionally and quickly, however the Customer 
must reasonably assist Tektronix or its authorized representative.  
If telephone support is unsuccessful, Tektronix or its authorized service representative 
will provide warranty repair at Customer's site without charge as provided below.  
 
 
Service is available anywhere within the United States for products purchased in 
the United States
 
 
Inside the European Economic Area, service is available within the customary 
on-site service area for products purchased in the EEA
 
 
Outside the US & EEA, service is available within the customary on-site service 
area in the country of purchase
A description of the customary on-site service area may be obtained from the local 
Tektronix subsidiary or authorized Tektronix distributor.  On-site service is at Tektronix 
or its authorized service representative’s sole discretion and is considered an option of 
last resort. 
If the Customer’s product contains features that enable Tektronix or its authorized 
service representative to diagnose and repair problems with the product remotely, 
Tektronix may request that Customer allow such remote access to the product.
In the maintenance of the product, Tektronix may use new or equivalent to new parts or 
assemblies for equal or improved quality.  All defective parts and assemblies become the 
property of Tektronix.  Tektronix, at its option, may request the return of these parts.