Xerox 2135 用户指南
86
Phaser 2135 Color Printer
Troubleshooting
Printer Management
Status Messages
Your printer management software displays alert messages on your workstation when
operator intervention is required at the printer. The message provides information about
the condition of the printer and the suggested or required course of action. (Similar
the condition of the printer and the suggested or required course of action. (Similar
messages are displayed on the printer’s front panel, as described in the section Front Panel
Messages on page 78.)
Messages on page 78.)
There are two types of messages that require action:
■
Fault messages appear when the printer stops due to a malfunction, such as a paper
jam. Action must be taken to resolve the fault.
■
Attention messages do not stop the printer, but warn of action that should be taken to
avert a shutdown.
avert a shutdown.
The following table lists fault and attention messages in alphabetical order, along with an
explanation and corrective action.
explanation and corrective action.
Printer Management Status Messages
Message
Type
Explanation/Corrective Action
A6-Jam Inside Top Cover
Fault
Paper did not exit the Multi-Sheet Bypass Feeder
properly, causing a paper jam. Open the Top
Cover and refer to the labels on the printer to clear
the jam.
A7-Jam Inside Top Cover
Fault
Paper did not exit the Multi-Sheet Bypass Feeder
properly, causing a paper jam. Open the Top
Cover and refer to the labels on the printer to clear
the jam.
A8-Jam Inside Duplex Unit
Fault
Paper did not enter the duplex module properly,
causing a paper jam. Open the Duplex Unit and
refer to the labels on the printer to clear the jam.
A10-Jam Inside Top Cover
Fault
Paper did not exit the printer or fuser properly,
causing a paper jam. Open the Top Cover and refer
to the labels on the printer to clear the jam.
A11-Jam Inside Top Cover
Fault
Paper did not exit the printer or fuser properly,
causing a paper jam. Open the Top Cover and refer
to the labels on the printer to clear the jam.
A22-Jam Inside Top Cover
Fault
Paper did not exit the printer or fuser properly,
causing a paper jam. Open the Top Cover and refer
to the labels on the printer to clear the jam.
B8-Jam Inside Duplex Unit
Fault
Paper did not enter the duplex module properly,
causing a paper jam. Open Cover B and refer to the
labels on the printer to clear the jam.
B13-Jam Inside Duplex Unit
Fault
Paper did not exit the duplex module correctly,
causing a paper jam. Open the Duplex Unit and
refer to the labels on the printer to clear the jam.