Xerox 550 用户指南

If the printer is not producing copies, check the following to make sure that 
it is working correctly:

■

Printer power is on.

■

Paper tray that the CopyStation is trying to use is not empty.  

■

Printer is not busy with another printing job.

The CopyStation and printer front panels can help you make many of these 
determinations.  Refer to the topic “Troubleshooting with CopyStation status 
and error messages” later in this chapter for details.

Try making a test print with the printer (refer to the printer’s user manual 
for instructions).  You should also be able to send a job from a computer to 
the printer.

If the problem appears to be with the printer, refer to the printer’s user 
manual for more information on troubleshooting.  If you cannot resolve the 
problem, call the Tektronix Customer Support Hotline at 1-800-835-6100 in 
the United States and Canada, or call your nearest Tektronix dealer.

If the printer appears to be functional, check out the CopyStation and its 
connections to the printer.

■

If there are no messages displayed on the CopyStation’s front 
panel, check to make sure that the CopyStation’s power is on:

■

Check the position of the power switch.

■

Check power cord connections at the rear panel of the CopyStation 
and at the electrical outlet.

■

Make sure that the electrical outlet has power.