Xerox 550 用户指南
Troubleshooting
7
User Manual
7-7
Troubleshooting with CopyStation status and error messages
CopyStation status and error messages
Message
Condition
Action required
Nothing is displayed on the
CopyStation’s front panel.
CopyStation’s front panel.
CopyStation is either not powered on
or has internal problem.
or has internal problem.
■
Insert the power connector.
■
Turn on the power outlet.
■
Set the power switch to
on.
■
Call the Tektronix Customer Support
Hotline at 1-800-835-6100.
Check printer.
The printer needs attention.
■
Check the printer’s front-panel display for
additional information.
■
Add media to the printer tray selected by
the CopyStation if it is empty.
■
Clear any media jammed in the printer.
■
Close any opened printer trays or access
doors.
Checksum Error
Expected
Expected
xxxx
Actual
yyyy
CopyStation is performing a power-up
self-test and found a problem.
self-test and found a problem.
■
Call the Tektronix Customer Support
Hotline at 1-800-835-6100.
Copy count must not be 0.
Press Cancel to exit.
Press Cancel to exit.
You entered too low a value for
# of Copies.
# of Copies.
■
Press Cancel to exit, then enter a valid
value for the function.
Copy in progress.
CopyStation and printer are busy
copying and transferring an image.
copying and transferring an image.
■
None. Leave the document cover closed
until the printer delivers the (first) copy.
CopyStation error; see
manual. Press Cancel to
exit.
manual. Press Cancel to
exit.
An error internal to the CopyStation
occurred.
occurred.
■
Press Cancel to exit.
■
Check all hardware connections,
including cables (refer to Chapter 2).
■
Turn the printer
off, then back on;
turn the CopyStation off, then back on.
■
Check the SCSI address ID for conflicts
with printers or other devices on the
network.
network.
■
Call the Tektronix Customer Support
Hotline at 1-800-835-6100.
Default (f
unction name)
You pressed the Special Functions
button and entered the Special
Functions menu or sub-menu.
button and entered the Special
Functions menu or sub-menu.
■
Press the Cancel button to exit or press
the Copy button to enter a sub-menu;
enter a new default value for the function.
enter a new default value for the function.