Xerox 550 用户指南

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Troubleshooting
7
User Manual
7-7
Troubleshooting with CopyStation status and error messages
    
CopyStation status and error messages 
Message
Condition
Action required
Nothing is displayed on the 
CopyStation’s front panel.
CopyStation is either not powered on 
or has internal problem.
Insert the power connector.
Turn on the power outlet.
Set the power switch to 
on.
Call the Tektronix Customer Support 
Hotline at 1-800-835-6100.
Check printer.
The printer needs attention.
Check the printer’s front-panel display for 
additional information.
Add media to the printer tray selected by 
the CopyStation if it is empty.
Clear any media jammed in the printer.
Close any opened printer trays or access 
doors.
Checksum Error
Expected 
xxxx
Actual 
yyyy
CopyStation is performing a power-up 
self-test and found a problem.
Call the Tektronix Customer Support 
Hotline at 1-800-835-6100.
Copy count must not be 0. 
Press Cancel to exit.
You entered too low a value for
# of Copies.
Press Cancel to exit, then enter a valid 
value for the function.
Copy in progress.
CopyStation and printer are busy 
copying and transferring an image.
None.  Leave the document cover closed 
until the printer delivers the (first) copy.
CopyStation error;  see 
manual.  Press Cancel to 
exit.
An error internal to the CopyStation 
occurred.
Press Cancel to exit.
Check all hardware connections, 
including cables (refer to Chapter 2).
Turn the printer 
off, then back on;
turn the CopyStation off, then back on.
Check the SCSI address ID for conflicts 
with printers or other devices on the 
network.
Call the Tektronix Customer Support 
Hotline at 1-800-835-6100.
Default (f
unction name)
You pressed the Special Functions 
button and entered the Special 
Functions menu
 or sub-menu.
Press the Cancel button to exit or press 
the Copy button to enter a sub-menu; 
enter a new default value for the function.