Xerox 560 用户手册

 

Tektronix warrants that the Phaser 560 Color Laser Printer will be free from defects in materials and workmanship for 
a period of one (1) year from the date of shipment and that Customer-Replaceable Components (CRCs)* in this 
product will be free from defects in materials and workmanship for a period of ninety (90) days from the date of 
shipment or six months where longer periods are required by law.  If the product or its CRCs prove defective during 
their respective warranty periods, Tektronix, at its option, will either repair the defective product or CRC without 
charge for parts and labor, or provide a replacement in exchange for the defective product or CRC.

The 90-day warranty applies only to CRCs returned to the designated Tektronix depot or the Tektronix authorized 
representative from which the CRC was originally purchased.  For CRCs returned to other locations, Customer will be 
assessed an applicable service charge.  The preceding limitation shall not apply within the European Economic Area, 
where CRCs may be returned for warranty service to the nearest designated service depot regardless of the place of 
purchase.

In order to obtain service under the 90-day CRC warranty, Customer must provide the applicable office of Tektronix or 
its authorized representative with notice of the defect before the expiration of the warranty period and make suitable 
arrangements for the performance of service.  Customer shall be responsible for packaging and shipping the defective 
CRC to the service center designated by Tektronix or its representative, with shipping charges prepaid.  Tektronix or 
its representative shall pay for the return of the CRC to Customer.  Customer shall be responsible for paying any 
associated taxes or duties.

In order to obtain service under the one-year on-site product warranty, Customer must notify Tektronix or its 
authorized representative of the defect before the expiration of the warranty period and make suitable arrangements 
for the performance of service. Tektronix or its authorized representative will provide such service at the Customer’s 
site, if required, without charge during the warranty period, if the service is performed within the United States or 
outside the United States if the product is located in a normal on-site service area. Outside the U.S., a description of the 
normal on-site service area can be obtained from the Local Tektronix Subsidiary or Authorized Tektronix Distributor.  

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate 
maintenance and care.  Tektronix shall not be obligated to furnish service under this warranty:

a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or 

service the product or CRC; 

b) to repair damage resulting from improper use or connection to incompatible equipment;  
c) to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables; 
d) to repair a product or CRC that has been modified or integrated with other products when the effect of such 

modification or integration increases the time or difficulty of servicing the product or CRC; 

e) to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the 

frequency and as prescribed in the user manual; or 

f)  to repair this product after the limit of its duty cycle of 100,000 monochrome pages per month and 25,000 color 

pages per month has been reached; all service thereafter shall be billed on a time and material basis.

g) to repair or replace CRCs that have been used beyond their stated capacities.

 

* Customer-Replaceable Components in this product are specifically:  fuser, fuser roll, imaging unit, transfer kit (transfer roller and 

waste bin) and toner cartridges.