Xerox 750 用户指南

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Advanced Features and Troubleshooting Manual
115
Troubleshooting Phaser 750 Printers
TekSMART™ Knowledge Base 
If the solution to your problem is not found in this Troubleshooting section, refer to the 
TekSMART Knowledge Base, www2.tek.com/TekSMART/.
Is the same troubleshooting knowledge base used by Tektronix Customer Support 
staff
Application issues
Networking issues
Printer errors
Print-quality issues
Troubleshooting
Other online services 
Internal Printer Pages
The printer has several internal help pages available. Refer to the Menu Map for a list and 
printing instructions.  
Anonymous ftp server
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Help Pages
Page
Description
Location
Menu Maps
Multiple page map with all 
functions, help pages, help 
routines from HELP and 
MENU front panel buttons.
At the Ready prompt, press MENU, 
which displays Menu Maps and print.
Help Guide
Multiple page help guide to 
solve common printer 
problems from the HELP 
front panel button.
At the Ready prompt, press HELP, which 
displays Help Guide, and print.
Startup Page
Single page with printer and 
configuration information, 
that prints after power-ups 
unless turned off.
At the Ready prompt, press HELP, and 
scroll to About My Printer, press Menu, 
and scroll to Startup Page, and print.
Diagnostic Test Pages
Helps to evaluate and 
troubleshoot Print-Quality 
through test pages.
At the Ready prompt, press HELP, and 
scroll to Print-Quality, press Menu 
which displays Help Pages, press Menu, 
and scroll to Diagnostic Test Pages, press 
Print.
Solid Fill Test Page
Helps to troubleshoot 
repeated Print-Quality 
defects by measuring 
distances between defects to 
determine the problem.
At the Ready prompt, press HELP, and 
scroll to Print-Quality, press Menu, 
which displays Help Pages, press Menu, 
and scroll to Solid Fill Test Page, press 
Print.
Supplies Page
Helps to evaluate the status 
of the printer's supplies.
At the Ready prompt, press HELP, scroll 
to Supplies Information, press Menu and 
scroll to Supplies Page, press Print.