Xerox 750 用户指南
148
Phaser 750 Color Printer
Troubleshooting Phaser 750 Printers
Error codes
If the printer’s front panel displays a message Error XX, find the error code in this table
and follow the instructions for resolving the problem. If problems persist, check the
Tektronix web site www2.tek.com/TekSMART/ or contact service.
and follow the instructions for resolving the problem. If problems persist, check the
Tektronix web site www2.tek.com/TekSMART/ or contact service.
Error
User Corrective Action
Error 01
■
Remove and re-install the black Toner Cartridge, then turn the printer off and
on.
■
Replace the black Toner Cartridge, then turn the printer off and on.
Error 02
■
Remove and re-install the cyan Toner Cartridge, then turn the printer off and
on.
■
Replace the cyan Toner Cartridge, then turn the printer off and on.
Error 03
■
Remove and re-install the magenta Toner Cartridge, then turn the printer off
and on.
■
Replace the magenta Toner Cartridge, then turn the printer off and on.
Error 04
■
Remove and re-install the yellow Toner Cartridge, then turn the printer off and
on.
■
Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, 10,
11, 12, and 13
11, 12, and 13
■
Turn the printer power off, then on.
Error 20
■
Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked
in place). Turn the printer off, then on.
■
Remove and re-install the Main Charge Grid. Turn the printer off, then on.
■
Remove and re-install the Transfer Kit. Turn the printer off, then on.
■
Remove and re-install each of the Toner Cartridges. Turn the printer off, then
on.
■
Replace the Main Charge Grid. Turn the printer off, then on.
■
Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn
the printer off, then on.
■
Replace the Transfer Kit. Turn the printer off, then on.
■
Replace the Toner Cartridges. Turn the printer off, then on.
Error 21, 22,
30, and 32
30, and 32
■
Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked
in place). Turn the printer off, then on.
■
Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn
the printer off, then on.
■
Error 33
■
Check for jammed paper throughout the paper path (especially in paper feeder).
■
Remove and re-install the paper feeder and Transfer Kit. Turn the printer off,
then on.
Error 40, 41,
42, and 43
42, and 43
■
Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off,
then on.
■
Make sure that you have the correct Fuser for your local printer power supply:
110-Volt Fuser
Part Number 016-1839-00
220-Volt Fuser
Part Number 016-1840-00
■
Replace the Fuser. Turn the printer off, then on.
Error 50, 51
■
Turn the printer off, then on.