Xerox 242 软件指南

The Remote Services History page contains a list of activities that 
have been performed. To open the History page, click the 
[History] link located on the Home page. 

Capture & Transfer–capture and transfer of machine and/or 
job data to Xerox

Remote Monitoring–if enabled, presents periodic capture 
and transfer of systems Remote Services log data

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File Cleanup–deletion of captured files after they are 
transmitted to Xerox 

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Support Requests (formerly called Service Request 
Accepted)–status of Support Requests received

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Remote Services Installation–software updates installed

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Support Access–sessions of interactive support and desktop 
sharing

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MeterAssistant (formerly called Billing)–if enabled from the 
MeterAssistant feature on the Home: Setup: General 
Settings tab page, presents transmission details of automated 
meter readings and current meter readings 

NOTE: MeterAssistant is available on monochrome and 
highlight color printers, only. 

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Setup–identifies features of Remote Services that are enabled 
or disabled

•

Contact–email communication sent to Xerox Support.

The status of each task may be either Completed, In Progress, or 
Canceled. Each task is give a Date/Time Stamp, which identifies 
the date and time you first received the task request.

To view recent updates to the History table, click the [Refresh] 
button.

To clear the history log and refresh the table to its empty state, 
click the [Clear] button.