Xerox 4150 用户指南

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页码 38
getting started guide
31
Troubleshooting
A variety of situations can effect the quality of your output. For optimal performance, ensure 
the guidelines in the User Guide are followed. The documentation and the fault messages 
on the WorkCentre help you to locate and resolve a problem easily. 
Some problems can be resolved by switching off and switching on your WorkCentre. Wait 
approximately 20 seconds before switching the WorkCentre ON. If after rebooting your 
WorkCentre the problem has not been resolved, have a look at some of the areas below to 
identify solutions.
NOTE: 
More detailed troubleshooting information can be found in the Troubleshooting 
section of the User Guide.
Problem
Solution
The WorkCentre will not 
power on
• Check to see that the WorkCentre is not in Low Power Mode 
as indicated by the green light on the Control Panel. Touch 
the User Interface screen to re-activate.
• Check to see that the power cord is correctly installed.
• Press the ON/OFF button to ON (I).
Documents will not feed 
through the Document
Feeder
• Ensure that all staples or paper clips have been removed from 
the originals.
• Ensure the document feeder is not overloaded. Max. 50 docu-
ments. 
• Ensure that the edge guides are adjusted to touch the sides of 
the originals.
The WorkCentre will not 
print from a workstation.
• Make sure that an active network cable is connected to the 
WorkCentre.
• Check that the Network Setup is correct. Refer to Connecting 
Cannot send an E-mail
• Check if the WorkCentre is connected on the network as a 
printer.
Paper jams
• Load the paper in the paper trays with the seam side of the 
paper up.
• Load the paper in the Bypass Tray with the seam side down.
• If the paper curls excessively, flip the paper over in the appli-
cable paper tray.
• Use paper from a fresh package.
Cannot fax a document
• Ensure your WorkCentre is connected to a working telephone 
line and check for a dial tone.