Xerox 490cx 用户指南
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PRINTER PROBLEMS
Printer Problems
Symptom
Cause and Solution
The printer does not print.
• The PC cable is not connected properly.
• The PC cable is defective. Swap the cable with one
• The PC cable is defective. Swap the cable with one
known to work. If necessary, replace the cable.
• If the PC cable is one that was not received with the
machine, ensure that it is compliant with the IEEE
1284 standard.
1284 standard.
• If a USB cable is being used, reinstall USB driver.
If possible, disconnect USB cable and install
parallel printer cable. If the printer works, check the
USB port/cable.
parallel printer cable. If the printer works, check the
USB port/cable.
• The printer port is configured incorrectly. Check
printer setting in Windows to make certain that the
print job is being sent to the correct port (for
example, LPT1).
print job is being sent to the correct port (for
example, LPT1).
.
• The printer may be configured incorrectly within an
application. Check the application to verify that all
print settings are correct.
print settings are correct.
• The printer driver may be incorrectly installed. Re-
install the printer driver. See
Try printing a test page.
The paper does not feed into
the printer.
the printer.
• Paper has not been loaded properly. Remove and
re-insert the paper correctly. Refer to
• There is too much paper in the Automatic Paper
Feeder. Decrease the number of sheets of paper in
the Automatic Paper Feeder.
the Automatic Paper Feeder.