Xerox pe16 用户手册

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页码 201
T
ROUBLESHOOTING
8.25
8
Scanning Problems
Fewer copies from the toner 
cartridge than expected prints 
out.
• Your originals may contain pictures, solids or heavy 
lines. For example, your originals may be forms, 
newsletters, books or other documents that use more 
toner. 
• The machine may be turned frequently on and off. 
• The document cover may be left open while copies are 
being made.
Condition
Suggested solutions
Condition
Suggested solutions
The scanner does not work.
• Make sure that you place the document to be 
scanned face down on the document glass, or 
face up in the Automatic Document Feeder.
• There may not be enough available memory to 
hold the document you want to scan. Try the 
Prescan function to see if that works. Try 
lowering the scan resolution rate.
• Check that the USB or parallel cable is 
connected properly.
• Make sure that the USB or parallel cable is not 
defective. Switch the cable with a known good 
cable. If necessary, replace the cable.
• If you are using a parallel cable, ensure that it 
is compliant with the IEEE 1284 standard.
• Check that the scanner is configured correctly. 
Check scan setting in the application you want 
to use to make certain that the scanner job is 
being sent to the correct port, for example, 
LPT1.
The unit scans very slowly.
• Check if the machine is printing received data. 
Scan the document after the current job is 
completed.
• Graphics are scanned more slowly than text.
• Communication speed becomes slow in scan 
mode because of the large amount of memory 
required to analyse and reproduce the scanned 
image. Set your computer to the ECP printer 
mode through BIOS setting. It will help to 
increase the speed. For details about how to 
set BIOS, refer to your computer user’s guide.