Avaya 10bs 用户指南
Quick Start
Transferring Calls
You can transfer a call from your extension to another inside
extension or outside number. The following procedure
provides the basic steps for transferring a call. To use One-
extension or outside number. The following procedure
provides the basic steps for transferring a call. To use One-
Touch transfer and other system features available during
transfer, see “Transfer” in Chapter 5.
transfer, see “Transfer” in Chapter 5.
To Transfer to an Inside Extension
2-12
1.
2.
3.
If your phone has Auto Dial buttons, check the light
next to the button for the person’s extension.
■
If the light is oft, the person is unavailable.
Consider using Camp-On, Paging, or Park and Paging.
■
If the light is off, go to Step 2.
Press Transfer.
The call is put on hold automatically and the system selects an SA or
ICOM button. If an SA Ring or ICOM Ring button is selected, your
display prompts you with
Transfer to:
If an SA Voice or
lCOM Voice button is selected, your display prompts you with
Announce to:
Press the Auto Dial button or dial the person's
extension.
■
If the person is available, announce the call and
hang up.
The call is transferred.
■
If the person is unavailable, return to the caller
by pressing the SA or line button with the held
call.
Transferring Calls