Gateway dx4200 参考指南

CHAPTER 6: Troubleshooting

88

Recovering your system

You can solve most computer problems by following the 
information in 

 or in the technical 

support pages at 

www.gateway.com

. Problem solving may 

also involve reinstalling some or all of the computer’s software 
(also called recovering or restoring your system). Gateway 
provides everything you need to recover your system under 
most conditions.

To recover your system:

 

1

Create recovery discs as soon as you can.

You can use these discs later for recovering your system 
from significant hardware and software problems. For 
instructions, see 

.

2

Perform minor fixes.

If only one or two items of software or hardware have 
stopped working correctly, the problem may be solved 
by reinstalling the software or the device drivers. To 
recover software and drivers that were pre-installed at 
the factory, see 

. For instructions on reinstalling 

software and drivers that were not pre-installed, see 
that product’s documentation or technical support Web 
site.

3

Revert to a previous system condition.

If reinstalling software or drivers does not help, then the 
problem may be solved by returning your system to a 
previous state when everything was working correctly. 
For instructions, see 

.

4

Reset your system to its factory condition.

If nothing else has solved the problem and you want to 
reset your system to factory condition, see 

To prepare your computer for additional system recovery options, you 

should create a set of recovery discs as soon as possible. Recovery discs take some 
time to create, but for long-term reliability, the effort is worth it. For instructions, 
see