Canon VIXIA HF G40 说明手册

Troubleshooting

160

List of Messages

Refer to List of Messages for Wi-Fi Functions (A 163) for a list of messages related to Wi-Fi functions 
and List of Messages for Web Services (A 165) for messages related to Web services when using 
Wi-Fi functions.

Accessing the memory card.   Do not remove the memory card.

- You opened the double memory card slot cover while the camcorder was accessing the 

memory card or the camcorder started accessing the memory card as you opened the double 
memory card slot cover. Do not remove the memory card until this message disappears.

Back up recordings regularly

- This message may appear when you turn on the camcorder. In the event of a malfunction, 

recordings may be lost so back up your recordings regularly.

Battery pack is not compatible.  Turning off the camcorder.

- A battery pack not recommended by Canon for use with this camcorder was attached and the 

camcorder was turned on. The camcorder will automatically turn off in 4 seconds.

Cannot communicate with the battery pack.   Continue using this battery pack?

- You attached a battery pack that is not recommended by Canon for use with this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may 

be a problem with the camcorder or battery pack. Consult a Canon Service Center.

Cannot convert scenes recorded at 59.94P

- Scenes that were recorded with a recording mode of 28 Mbps LPCM (59.94P), 28 Mbps 

(59.94P) or 35 Mbps (59.94P) cannot be converted.

Cannot convert the scene

- The camcorder cannot convert scenes that were recorded using a video configuration that is 

not supported (PAL or SECAM).

- You cannot convert scenes that were recorded or edited using another device and then 

transferred to a memory card connected to a computer.

- MP4 scenes recorded with a recording mode of 4 Mbps can only be converted to MP4 movies 

with a recording mode of 4 Mbps or 3 Mbps. Similarly, MP4 scenes recorded with a recording 
mode of 3 Mbps can only be converted to MP4 movies with a recording mode of 3 Mbps.

Cannot divide the scene.   Initialize only using the camcorder.

- The scene could not be divided because the camcorder’s internal scene management data log 

is full. Save your recordings (A 109) and initialize the memory card (A 33). Try dividing the 
scene again.

- Use the software Data Import Utility to save the scene and divide it on the computer.

Cannot join 23.98P and 29.97P scenes to convert them
Cannot join 59.94i and 23.98P scenes to convert them
Cannot join PF29.97 and 23.98P scenes to convert them

- The combination of scenes you are trying to convert do not allow for joining scenes due to the 

scenes' frame rate settings. Convert the scenes to MP4 without joining them.

Cannot play back

- Movies cannot be played back from a 64 MB or smaller memory card. Use a recommended 

memory card (A 32).

Cannot play back   Check the memory card

- There is a problem with the memory card. Save your recordings (A 109) and initialize the 

memory card using the [Complete Initialization] option (A 33). If the problem persists, use a 
different memory card.

Cannot play back   Initialize only using the camcorder

- The memory card in the camcorder was initialized using a computer. Initialize the memory card 

with this camcorder (A 33).

 

(in alphabetical order)