Canon DP-V2410 手册

85

Troubleshooting

Symptom

Cause and Action

Power does not turn on.
(Power indicator does not turn on.)

•  Press the   button.
•  Check that the AC power supply or DC power cord is connected

correctly.

•  Brightness of the power indicator may be turned off. Turn it on and

check once more.

17

The screen is dark.

When the power indicator does not turn on:
•  Press the   button.
•  Check that the AC power supply or DC power cord is connected

correctly.

When the power indicator is lit orange:
•  Press the   button.

When the power indicator is flashing orange:
•  Flashing once every 3 seconds :  Contact Canon Customer Center.
•  Flashing twice every 3 seconds :  - Turn on the power with the   button.

- The temperature of the display

rises (or falls) depend on
operation environment. Check the
environmental conditions (

66) and

do not use in direct sunlight.

- If the power still does not turn on,

contact Canon Customer Center.

The power suddenly goes off when a DC
power supply is used.

•  Some DC power supply units turn off the voltage when a threshold

value is reached. In this case, the message indicating low voltage is not
displayed. Connect a charged DC power supply or AC power supply.

—

The image does not display.

•  Set each item in "Channel Settings" according to input signal.

There is a blank area when set to 4K
Input.

•  There may be no input signal. Look at the display area icon in the

interface area and check that the input area and signal cables are
properly connected.

•  Signals with different resolution or frequency may be input from each

terminal. Check the signal.

Screen is too bright/dark.

•  Adjust the "Contrast" on the OSD menu.
•  There is a limit on the service life of LCD backlight. If the screen

becomes dark or starts flickering, contact Canon Customer Center.

Burn-in image appears.

•  This is a characteristic of the LCD panel and you should avoid displaying

stationary image for a long time.

—

There is an unlit or red, blue, green, or
white dot on screen.

•  LCD display is made of very high precision technology. It has effective

pixels of 99.99% or more, but there may be black dots or red, blue, or
green dots that may be always on. This is not a failure.

—

There is an interference pattern or trace
that remains when the LCD panel is
pressed.

•  The symptom may be resolved by displaying a white or black image on

the entire screen.

—