HP 252663R-B34 用户手册

HP Care Pack Services

HP Care Pack Services

HP Care Pack Services

HP Care Pack Services

Care Pack services provide a range of life cycle support options that let you choose the service levels that
meet your business requirements, from basic to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7
days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and
VMWare-based IT solutions helping to deliver high level of application availability. Response times
range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution

NOTE: 

NOTE: 

NOTE: 

NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or
resellers or visit our worldwide Web site on the internet at: 

NOTE:

NOTE:

NOTE:

NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us
at: 

NOTE:

NOTE:

NOTE:

NOTE: Additional information regarding worldwide limited warranty and technical support is available
at: 

HP Modular Power Distribution Units (Zero-U/1U

HP Modular Power Distribution Units (Zero-U/1U

HP Modular Power Distribution Units (Zero-U/1U

HP Modular Power Distribution Units (Zero-U/1U

Modular PDUs)

Modular PDUs)

Modular PDUs)

Modular PDUs)

DA - 11041   Worldwide — Version 24 — February 13, 2012

Page 5