If the same error message is displayed even when you have inserted a formatted
memory card facing the correct way, contact a Canon Customer Support Help
Desk.

Receiving failed

Insufficient space on card

●

There is not enough free space on the memory card in the target camera to
receive images. Erase images to create space on the memory card, or insert a
memory card with sufficient space.

Receiving failed
Memory card locked

●

The write-protect tab of the memory card in the camera to receive the images is
set to the locked position. Slide the write-protect tab to the unlocked position.

Receiving failed
Naming error!

●

When the highest folder number (999), and the highest image number (9999)
have been reached on the receiving camera, images cannot be received.

Insufficient space on server

●

Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create
space.

●

Save the images sent via Image Sync (

= 118) to your computer.

Check network settings

●

Check to make sure your computer can connect to the Internet with the current
network settings.