Xerox Xerox Mobile Print Cloud Support & Software 用户指南
8. Select the Agents tab.
9. Click the name of the agent that was discovering the printer to view the printer details,
9. Click the name of the agent that was discovering the printer to view the printer details,
then do one of the following options:
a) If it is a single device, select the Discovery Settings tab and delete the printer.
-or-
b) Click Exclusions > Add Setting and create an exception for the agent to ignore
a specific printer’s DNS Name or IPv4 Range (IP address range). Click Save when
finished.
finished.
10. Use the Xerox App Gallery to install the Mobile Print Cloud ConnectKey app on your
MFP.
11. From the printer’s UI:
a) Log in to the printer as an administrator.
a) Log in to the @PrintByXerox printer app.
a) Log in to the @PrintByXerox printer app.
12. Select the Administrator button and register and enable the printer.
If you have multiple agents, repeat these steps for each agent or account that has
discovered the printer.
discovered the printer.
If you skip step 12, the printer should run in Basic mode.
If you get the error message that reads “Sorry, You Are not authorized to use this
printer,” you have another agent running that has discovered the same printer, so
repeat the steps above for each agent.
printer,” you have another agent running that has discovered the same printer, so
repeat the steps above for each agent.
How To Add a Printer (Using an Agent)
In order to add a new printer, the printer’s IP address must be added to the discovery
settings of at least one agent. An agent must be able to discover the printer in order to
direct jobs to that printer. Follow the steps below to add the necessary IP addresses to
the agent(s) in the account.
1. From the webpage, select the Agents tab.
2. Choose an Agent you would like this printer added to and click its Edit link.
3. Select Discovery Settings.
4. Select Add Setting.
5. Add the printer(s).
settings of at least one agent. An agent must be able to discover the printer in order to
direct jobs to that printer. Follow the steps below to add the necessary IP addresses to
the agent(s) in the account.
1. From the webpage, select the Agents tab.
2. Choose an Agent you would like this printer added to and click its Edit link.
3. Select Discovery Settings.
4. Select Add Setting.
5. Add the printer(s).
Options for adding printers are:
• Description
• IPv4 Address
• IPv4 Range
• IPv6 Address
• DNS Name
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Administrator How To and Troubleshooting Guide
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