Xerox Phaser EX7750 产品宣传页

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页码 220
C
C-4
Troubleshooting
Clearing the server
Clearing the server is an Administrator option that can be used as a last resort if a job 
persists in the system and prevents printing despite attempts to cancel or delete it. 
Clear the server if all other troubleshooting methods have failed. 
You can clear the server from the Control Panel (see the 
Configuration Guide
) or 
by using the Server > Clear Server command in Command WorkStation or the 
Server > Clear Server command in Command WorkStation LE. In Command 
WorkStation, you can delete the following jobs individually: held jobs, active jobs, 
printed jobs, archived jobs, and FreeForm masters.
Users are unable to connect to the EX7750
If users are unable to connect to the EX7750, or are unable to find the EX7750 from 
their workstations, the network administrator may need to troubleshoot their network 
connections, and check settings on the servers they use for printing. If settings have 
changed, it may be necessary to reconfigure the EX7750.
For example, if print servers or print queues on a Novell server are renamed or deleted, 
or if accounts or permissions are changed, the EX7750 administrator may have to edit 
settings or enter new settings in IPX (Novell) Setup to reflect the new configuration.
If users cannot connect to the EX7750 with Fiery Downloader from a Windows client 
computer, you may have to reconfigure the utility’s connection to the server. For 
details, see the
 User Software Installation Guide
.