Xerox Phaser 8400 用户指南

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Print-Quality Problems
Phaser® 8400 Color Printer
4-18
Diagnosing Print-Quality Problems
Caution
Damage caused by using unsupported paper, transparencies, and other speciality media is 
not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee.
Note
The Total Satisfaction Guarantee is available in the United States and Canada. 
Coverage may vary outside these areas, please contact your local representative for 
details. (Free Color Printer customers are not eligible for this coverage.)
Use the following table to find specific solutions to print-quality problems.
 
Diagnosing Print-Quality Problems 
Problem
Solution
Random Light Stripes
One or more color bars are missing on the test 
page.
1.
At the printer’s front panel, select 
Troubleshooting
, select 
Print Quality 
Problems
, select 
Eliminate Light Stripes
then press the OK button.
2.
Repeat Step 1 up to 3 times if the stripes still 
appear.
3.
If the problem continues, turn off the printer for 
at least 4 hours.
4.
Turn on the printer and if necessary, repeat 
Step 1.
5.
If the problem continues, follow the steps for 
Predominate Light Stripes.
Predominate Light Stripes
All four color bars are missing on the test page.
1.
Open the exit cover, inspect the paper-exit 
area for debris, and if necessary, remove the 
debris.
2.
Under the exit cover, lift the green guide, wipe 
the white plastic paper release blade with a 
lint-free cloth, then close the exit cover.
3.
Open the side door on the right panel, remove 
the orange maintenance kit, wipe the clear 
plastic wiper blade with a lint-free cloth, 
replace the maintenance kit, then close the 
side door.
4.
If the problem continues, follow the steps for 
Random Light Stripes. 
Light Stripes Test