Xerox Phaser 6020 用户指南

Troubleshooting 

 

90 Xerox

®

 Phaser

®

 6020 Color Printer 

 User 

Guide 

 

General Troubleshooting 

This section includes: 
 

Printer Does Not Turn On ................................................................................................................................................. 90 

 

Printer Resets or Turns Off Frequently ........................................................................................................................ 90 

 

Printer Does Not Print ........................................................................................................................................................ 91 

 

Printing Takes Too Long.................................................................................................................................................... 92 

 

Printer is Making Unusual Noises .................................................................................................................................. 92 

 

Condensation has Formed Inside the Printer .......................................................................................................... 92 

This section contains procedures to help you locate and resolve problems. Resolve some problems by 
simply restarting the printer. 

 

Printer Does Not Turn On 

 

The power switch is not turned on. 

Turn on the switch. 

The power cord is not correctly plugged into 
the outlet. 

Turn off the printer power switch, and plug the power cord securely 
into the outlet. 

Something is wrong with the outlet 

connected to the printer. 

  Plug another electrical appliance into the outlet and see if it 

operates properly. 

  Try a different outlet. 

The printer is connected to an outlet with a 
voltage or frequency that does not match the 

printer specifications. 

Use a power source with the specifications listed in the 

Electrical 

Specifications

 on page 113. 

 

 

Plug the three-wire cord with grounding prong directly into a grounded AC outlet. 

 

 

Printer Resets or Turns Off Frequently 

 

The power cord is not plugged into the outlet 
correctly. 

Turn off the printer, confirm that the power cord is plugged in 
correctly to the printer and the outlet, then turn on the printer. 

A system error occurred. 

Turn off the printer, then turn it on again. Print the Error History 
from the Information Pages of the Printer Setting Utility. If the error 

persists, contact your Xerox representative. 

The printer is connected to an uninterruptible 
power supply. 

Turn off the printer, then connect the power cord to a suitable 
outlet. 

The printer is connected to a power strip 
shared with other high-power devices. 

Plug the printer directly into the outlet or into a power strip that is 
not shared with other high-power devices.