Xerox Phaser 790 用户指南
Copy/print quality problems
23. Problem Solving
Xerox Phaser 790
23-25
Copy/print quality problems
If the problem still exists after following the instructions in this table, call your
supplier or Xerox for service.
supplier or Xerox for service.
Description
Possible Cause
Action
Faded print/copy
Printer out of adjustment
Go to
Adjusting the color
in
this section.
The Copy/print Cartridge is
old or damaged.
old or damaged.
Go to
Replacing the
supplies
in the
Maintenance
chapter.
If only some colors are
faded, a Dry Ink Cartridge
is old or damaged.
faded, a Dry Ink Cartridge
is old or damaged.
Go to
Replacing the Dry
Ink Cartridges
in the
Maintenance
chapter.
Vertical streaks
The Copy/Print Cartridge is
old or damaged.
old or damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
chapter.
Horizontal streaks
Dirt in the paper path
Print 50 blank copies. If the
problem still exists, call for
service.
problem still exists, call for
service.
Repeating defect
The drum in the Copy/Print
Cartridge is old or
damaged.
Cartridge is old or
damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
chapter.
Dry Ink smears when
touched
touched
The Fuser is not operating.
Call for service.
Black pages
The Copy/Print Cartridge is
old or damaged.
old or damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
chapter.
Blank pages
Sheets of paper are
sticking together.
sticking together.
Remove the paper stack
from the paper tray. Fan
the corners of the stack,
and place it in the Paper
Tray.
from the paper tray. Fan
the corners of the stack,
and place it in the Paper
Tray.
The Low Dry Ink message
is display on the Control
Panel.
is display on the Control
Panel.
Go to
Replacing the Dry
Ink Cartridges
in the
Maintenance
chapter.
The Copy/Print Cartridge is
old or damaged.
old or damaged.
Go to
Replacing the
Copy/Print Cartridge
in the
Maintenance
chapter.