Xerox Phaser 790 用户指南

Printer Error messages

23.  Problem Solving

Xerox Phaser 790

23-31

If the problem still exists after following the instructions in this table, call your
service support and report the problem.

010-317 Call for
Service

There may be an
electrical problem.

Call your service support and report
the code displayed in the message.

Black Ink Low

The Black Dry Ink
Cartridge is low.

When prompted, replace the Black
Dry Ink Cartridge.

Check Loading of
[paper tray] in Use

The input document size
does not match the size
of the paper in the
selected tray.

Select Auto Tray.

Adjust the paper tray Width Guide.

Clear Jam in Area 1

There is a paper jam in
Area 1.

Refer to the 

procedure in this chapter.

Clear Jam in Area 2

There is a paper jam in
Area 2.

Refer to the 

procedure in this chapter.

Clear Jam in Area 3

There is a paper jam in
Area 3.

Refer to the 

procedure in this chapter.

Clear Jam in Area 4

There is a paper jam in
Area 4.

Refer to the 

procedure in this chapter.

Clear Jam in Area 5

There is a paper jam in
Area 5.

Refer to the 

procedure in this chapter.

Clear Jam in Area 6

There is a paper jam in
Area 6.

Refer to the 

procedure in this chapter.

Clear Jam in
Duplex Tray

There is a paper jam in
the Duplex Tray.

Refer to the 

 procedure in this chapter.

Close Area 1

The Area 1 access cover
is open.

Close the Area 1 access cover.

Close Area 2

The Area 2 access cover
is open.

Close the Area 2 access cover.

Close Area 3

The Area 3 access cover
is open.

Close the Area 3 access cover.

Close Area 4

The Area 4 access cover
is open.

Close the Area 4 access cover.