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Advanced Features and Troubleshooting Manual
93
Troubleshooting
4
Enabling the PostScript error handler
The error handling utility helps diagnose problems when a job doesn’t print; it 
provides a PostScript error-handling function to help determine the cause of some 
PostScript printing problems.  When the error handler is enabled, PostScript errors 
and other status information are printed.  This utility is useful for debugging 
PostScript code.  
1.
In the printer’s front panel, press 
Menu
.
2.
Press 
<----
 
or  
---->
  until the front panel displays this message:
3.
Press 
Menu
.
4.
Scroll to this message:
5.
Press 
Menu
; this message appears:
The 
*
 indicates the current selection; disabled is the factory default.
6.
Press 
<----
 
or 
 ---->
 
until the front panel displays this message:
7.
Press 
OK
.
8.
Press  
 until the front panel reads 
Ready
.
After turning on the error handler, resend the print job; the printer produces an error 
page.
O
 
T
 
E
Windows users:
  The Windows error handler overrides the front panel error handler.  
To use the front panel error handler, you must disable the Windows error handler as 
well as enable the front panel error handler.  Go to the Windows PostScript tab and 
uncheck the box Print PS Error Info.
Printer Defaults
<----   ---->        Menu
Error Handler
<----   ---->        Menu
Error Handler: disabled * 
<----   ---->        Menu
Error Handler: enabled 
<----   ---->        OK