Xerox Phaser 1235 产品宣传页

Solving Printing Problems

If you have any problems with the operation of your printer, refer to the table below for 
suggested remedies.

Printer Operation Problems

Problem

Action

The printer will not print at 

all, or a file sent from the 

client/server will not print.

■

Make sure the printer is on-line.

■

Turn off the printer, wait 15 seconds, then turn on the printer.

■

Make sure the printer driver is properly installed and the correct 

options are selected.

■

Check with your network administrator to see that the printer is 

powered up, connected to the network and that the network is 

operational.

■

Check front panel messages for “Paper Jam,” “Cover Open,” etc.

■

If the port (parallel or network) the printer is connected to is 

disabled, enable it. To verify that it is enabled, check the 

Configuration Sheet for the port you are using to see if the Port 

Enable item in the appropriate Interface Menu is set to 

. If it is 

set to 

, set it to 

 and try again. 

■

If the printer has printed recently, do the following:

■

Attempt to print a Configuration Sheet. For information on 

printing a configuration sheet, refer to the section Printing 

Printer Reports on page 45. If it does not print, check the 

support links at www.xerox.com/officeprinting/1235support 

for further assistance.

■

If the Configuration Sheet prints, check to see that the printer is 

configured properly. 

■

If the printer is configured properly, check the Configuration 

Sheet to confirm that the correct PDL is enabled for the port or 

protocol you are using.

■

If the correct PDL is enabled and the printer continues not to 

print, check the support links at 

www.xerox.com/officeprinting/1235support for further 

assistance.

■

If your job still fails to print, resend the job. Network technical 

difficulties can interfere with a job printing.