Xerox Phaser 3020 用户指南

Common Problems

Xerox® Phaser® 3020
User Guide

102

Print Quality Problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in 
print quality. See the table below to clear the problem. 

The machine does not print a 
PDF file correctly. Some parts of 
graphics, text, or illustrations 
are missing.

Incompatibility between the 
PDF file and the Acrobat 
products.

• Printing the PDF file as an image 

may enable the file to print. Turn on 

Print As Image

 from the Acrobat 

printing options. It will take longer to 
print when you print a PDF file as an 
image.

The print quality of photos is 
not good. Images are not clear.

The resolution of the photo is 
very low. 

• Reduce the photo size. If you 

increase the photo size in the 
software application, the resolution 
will be reduced. 

Before printing, the machine 
emits vapor near the output 
tray.

Using damp paper can cause 
vapor during printing.

• Load a new batch of paper. 
• To avoid the paper absorbing too 

much moisture, do not open 
packages of paper until required.

Light or faded print

• If a vertical white streak or faded area appears on the page, the toner supply is low. 

You may be able to temporarily extend the print cartridge life. (See 

Redistributing 

Toner.

) If this does not improve the print quality, install a new print cartridge.

• The paper may not meet paper specifications; for example, the paper may be too 

moist or rough. (See 

Media Guidelines

.)

• If the entire page is too light, the print resolution setting is too low or the ECO mode 

is on. Adjust the print resolution and turn the ECO mode off. See the help screen of 
the printer driver. 

• A combination of faded or smeared defects may indicate that the print cartridge 

needs replacing. (See 

Replacing the Print Cartridge

.)

Toner specks

• The paper may not meet specifications; for example, the paper may be too moist or 

rough. (See 

Media Guidelines

.)

• The paper path may need cleaning. (See 

Clearing Jams Inside the Machine

.)