Xerox Phaser 300X 安装指南

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9
Troubleshooting
9-2
Phaser 300X Color Printer
Using the Tektronix Bulletin Board Service
The Tektronix Bulletin Board Service (BBS) is available for direct 
downloading of the latest versions of printer drivers, utilities, and files.  If 
you have a Macintosh or PC, communication software, and modem, you can 
call the system and use the menus to locate and download the files 
you want.  
To access the BBS 24 hours a day, 7 days a week, call (503) 685-4504.  
For a detailed instruction guide on system requirements, terminal settings, 
protocol, modem, how to connect to our BBS, and how to download files, 
request a document catalog from HAL or EuroHAL, the Tektronix 
automated fax systems. Refer to page 9-4 for instructions on using 
these systems. 
Reaching the Customer Support staff
If your problem is still not resolved after trying the suggestions in this 
chapter, call the Tektronix Customer Support Hotline in the United States 
Monday through Friday, from 6 AM to 5 PM PST at 1-800-835-6100.  
Outside the U.S., contact your reseller or local Tektronix office.  
Also, refer to the HAL catalog for articles on using the printer, specific 
applications, and computing environmentssee page 9-4 for instructions on 
using HAL and EuroHAL.