Xerox CentreDirect External Print Server Support & Software 用户指南
Xerox CentreWare MC Troubleshooting
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Xerox CentreWare MC User Guide
Xerox CentreWare MC
Troubleshooting
Troubleshooting
Symptoms Chart
Symptoms
Possible Causes
No printers appear in the Printers List
• Workstation not connected to network
• Workstation incorrectly cabled to network
• IP protocol not enabled on workstation or network
• Workstation may be connected to a different network segment
than printers
• Subnet specified is incorrect or there are no printers on that
subnet
• Desired printer(s) are not supported. See Readme.txt for
current list of supported printers
Printers appear in the Printers List but
the desired printer does not
the desired printer does not
• Printer turned off
• IP protocol not enabled on desired printer
• Desired printer not connected to network
• Desired printer incorrectly cabled to network
• Rediscover Printers button not clicked to update Printers List
• Printer may have been connected to different network segment
than workstation
• Desired printer doesn't have a valid unique IP address
• Desired printer is not supported. See Readme.txt for current
list of supported printers